Desktop PC Warranty
Industry-leading warranty included with all Orbital Computers Desktops
Orbital Computers offers an industry-leading warranty by default on all our desktop computers. It’s important to note that while we take great pride in our extensive warranty, we work extremely hard to make sure your PC never has a problem. Starting from our carefully curated components, hand-picked for reliability and longevity, to the extensive non-destructive stress testing we perform on every PC, our goal is make maximize your system’s up-time.
Lifetime Tech Support
Provided exclusively by Orbital Computers’ in-house employees, every PC, desktop and laptop, comes with free tech support for life. Available via phone, email, or chat, our expert support can help with just about any question you may have about your PC – from helping install new programs, fixing bugs/glitches, remote controlling your PC (with your permission and user-provided one-time password) to fix issues, etc, our highly acclaimed support is included free for life.
Lifetime Labor & 3+ Years Parts
We cover every desktop component for a minimum of 3 years against failure not caused by abuse/misuse. Individual components may come with extended parts warranties of their own; for example, all the RAM we use has a lifetime warranty, our Corsair power supplies have a 10 year warranty, etc.
We will perform repair or upgrade labor at no cost to you for the life of the PC.
If the PC needs to be returned for repair within the first year, Orbital Computers will prepay return shipping for the PC both ways.
Express Parts Replacement²
If a component fails, we will expedite you a replacement before sending you a prepaid return shipping label for the broken component (first year). Customers are expected to perform basic replacements of simple to install components under our direction. Our goal is to get your PC back up and running with minimal down-time so we’ll work with you to figure out the optimal solution.
² Express parts replacement is provided for US customers only. From time to time, identical replacement components may go out of production or have extended lead times, in which case we will provide comparable hardware, working in coordination with the customer.
All laptops receive a 1 year warranty on parts and labor unless otherwise stated and include free tech support for life.